IVR (“interactive voice response”) is what we often hear when we dial a large corporate office. Computers answer the phone. Many times you can bypass the loop and get to a human simply by pressing 0 repeatedly, sometimes quickly. Or you can connect to the sales department and then get transferred. These are just two methods you can use or you can visit “Get Human.Com” at http://gethuman.com.
Beat that phone maze and save your sanity!